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  • How easy is it to integrate your services with my existing systems?
    Our services are designed for seamless integration with your existing systems. Our familiar Windows environment ensure a smooth transition and minimal disruption.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What industries do you serve?
    We serve a wide range of industries including finance, Industrial, insurance, e-commerce, and more. Our dedicated servers are versatile and can be customized to meet the specific needs of any industry.
  • how does your 24/7 support work?
    Our 24/7 support team is available around the clock to assist with any technical issues or questions you may have. Our dedicated staff constantly monitors our support email (support@electrondata.net) to ensure rapid response and resolution. Whether it's day or night, we are here to help.
  • What makes Electron Data different from other cloud service providers?
    Electron Data stands out due to our dedicated 24/7 support, robust security measures, ease of use, and seamless integration. Our services are designed to be user-friendly, requiring no technical expertise to use or integrate. Unlike other providers where selecting the right service can be a daunting task, our straightforward offerings ensure that you can quickly and easily get started. Additionally, we are committed to providing high-performance, reliable servers tailored to meet the specific needs of our clients, making the transition to our platform smooth and hassle-free.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • How do i get a quote
    You can get a customized quote by visiting our pricing and quotes page on our website and filling out the form. One of our representatives will get in touch with you shortly.
  • Do you offer support for migrating my data to your servers?
    Yes, our team provides comprehensive support during the migration process to ensure that your data is securely and efficiently transferred to our servers.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do i properly log off the terminal server?
    To properly log off the terminal server follow these steps: 1: locate the windows icon at the bottom left of your (Terminal server) window and click on it. 2: Locate your "user.name" and click on it. 3: Select sign out.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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